Flu treatment online, for BC and Ontario.
Answer a short online form. A licensed Canadian doctor reviews it and, if treatment is right for you, issues a prescription you can print and take to any pharmacy.
- Available to patients in British Columbia and Ontario
- Print your prescription and take it to any pharmacy
- You're only charged the $60 platform usage fee if the doctor approves your treatment.
- Usually within 4 hours, 9am to midnight Pacific Time, 7 days a week. Requests sent overnight are reviewed from 9am.
Flu treatment is available anywhere in British Columbia and Ontario, including more remote areas as well as major cities such as Vancouver, Richmond, Burnaby, Surrey, Victoria, Toronto, Markham, Richmond Hill, Mississauga and Ottawa.
Who this is for
This service is for adults with flu symptoms that started within the last 72 hours, or who were in close contact with someone with flu in the last 72 hours. Treatment works best when started early.
Online treatment is available for adults up to age 64.
What treatment can do
Flu treatment works best when started within 48 hours, and may reduce symptom severity by up to 38% and help you get back to your usual activities 2 to 3 days sooner.
Flu treatment is less effective at this stage, but may still be helpful for symptoms and the length of the illness.
Source: Treanor JJ et al., JAMA 2000;283(8):1016-1024. Results vary by person.
COVID-19 shares many of the same symptoms, please consider doing a COVID test at a local pharmacy. Flu medication is NOT effective against COVID-19.
How it works
Tell us your symptoms
Answer a short online form about your symptoms, health history and weight.
A doctor reviews it
Usually within 4 hours, 9am to midnight Pacific Time, 7 days a week. Requests sent overnight are reviewed from 9am.
Print your prescription
Your prescription appears in your youRx account, ready to print or save as a PDF. Take it to the pharmacy of your choice within 2 days.
What it costs
You're only charged the $60 platform usage fee if the doctor approves your treatment.
Medication is paid for at your pharmacy.
A one-time assessment. No subscription.
When this service is not suitable
The online form will stop and direct you to in-person care if any of these apply:
- An allergy to the flu medication used in this service
- Positive COVID-19 rapid test result
- Very fast heart rate (>100 times per minute)
- I am currently pregnant
- Chronic kidney disease/kidney function abnormality (eGFR <60)
- Stiff neck
- A new rash
- Got better, then worse again
- I am breastfeeding
- I have a weakened immune system (for example cancer, an organ transplant or HIV), or I take immunosuppressant medication or steroids by mouth or injection
Call 911 or go to the emergency department if you have
- Shortness of breath/trouble breathing, or very fast breathing (>20 times per minute)
- Chest pain
- Confusion
- Seizures
- Dizziness that doesn't go away
- Severe dehydration (very dry mouth, no urine for 6 hours or more)
- Pre-syncope or syncope (fainting sensation or actual fainting)
You require immediate medical attention. Please call 911, or present to the nearest urgent care centre or emergency department right away.
If you also have severe symptoms or feel seriously unwell, such as chest pain, trouble breathing or confusion, call 911 or go to the nearest emergency department right away.
Who provides your care
Your assessment is reviewed by physicians licensed in your province (CPSBC / CPSO), under the clinical direction of our Clinical Lead.
Frequently asked questions
You fill in a short online form. A licensed Canadian doctor reviews it and, if treatment is right for you, your prescription appears in your youRx account to print.
Usually within 4 hours, 9am to midnight Pacific Time, 7 days a week. Requests sent overnight are reviewed from 9am.
Your prescription appears in your youRx account, ready to print or save as a PDF. Take it to the pharmacy of your choice within 2 days.
Take your printed prescription to another pharmacy within 2 days. If you need help, email info@yourx.ca.
Pregnancy needs an in-person assessment, so the form stops and directs you to in-person care. The same applies to breastfeeding, a weakened immune system and several other conditions the form screens for.
No. There is no phone call and no video call. You answer a short online form, and a licensed Canadian doctor reviews it online. If treatment is right for you, your prescription appears in your youRx account to print.
No. The youRx platform usage fee is a private fee that you pay yourself. It is not billed to MSP or OHIP, and no provincial coverage is needed. The form may ask for your health card number, but this is optional.
No. This service is for adults aged 19 to 64 in British Columbia and 18 to 64 in Ontario. If you are younger or older than that, please seek in-person care. If you also have severe symptoms or feel seriously unwell, such as chest pain, trouble breathing or confusion, call 911 or go to the nearest emergency department right away.
Each person needs their own assessment. A doctor reviews every request individually, and one person's request cannot be used for someone else. This service is for adults with flu symptoms that started within the last 72 hours, or who were in close contact with someone with flu in the last 72 hours. Treatment works best when started early. The doctor decides whether treatment is right for you, and each person must also be within the age range for their province. If you also have severe symptoms or feel seriously unwell, such as chest pain, trouble breathing or confusion, call 911 or go to the nearest emergency department right away.
An online form cannot tell you whether you have the flu, a cold or COVID-19. COVID-19 shares many of the same symptoms, please consider doing a COVID test at a local pharmacy. Flu medication is NOT effective against COVID-19. The doctor reviews your answers and decides whether treatment is right for you. A positive COVID-19 rapid test result is one of the reasons the form stops and directs you to in-person care. If you also have severe symptoms or feel seriously unwell, such as chest pain, trouble breathing or confusion, call 911 or go to the nearest emergency department right away.
You are not charged. The platform usage fee is only charged if the doctor approves your treatment. The doctor will explain their decision in writing. If online treatment is not right for you, please seek in-person care. If you also have severe symptoms or feel seriously unwell, such as chest pain, trouble breathing or confusion, call 911 or go to the nearest emergency department right away.
This service is for flu symptoms that started within the last 72 hours (3 days). Treatment works best when started early. If your symptoms started earlier than that, online treatment is not suitable for you. Please seek in-person care. If you also have severe symptoms or feel seriously unwell, such as chest pain, trouble breathing or confusion, call 911 or go to the nearest emergency department right away.